We want you to love your purchase. If you’re not satisfied, our return and refund policy makes it simple to resolve issues.

Return Eligibility:

  • Items must be returned within 14 days of receipt

  • Products must be unused, in original condition and packaging

Non-Returnable Items:

  • Used or opened personal care products

  • Sale or promotional items

Refunds: Refunds are issued after we receive and inspect the item. Allow 3–5 business days for the refund to reflect in your original payment method.

Return Process: Email us with your order number and reason for return. We will provide return instructions.

Return Shipping: Customer is responsible for return shipping unless the item is faulty or incorrect.

 

Contact Information Address: 99 Main Street, Los Angeles, CA 90001
Phone: (800) 555-1234
Email: support@excelltopis.com
Website: www.excelltopis.com
Business Hours: Mon – Fri: 9:00 AM – 6:00 PM